You started it to do the work you love — whether that's fixing pipes, treating patients, designing kitchens, or serving great food. Reputation management is important. You know that. But "important" doesn't mean you have the time or energy to set up feedback forms, connect review platforms, configure AI response tones, and design widgets.
That's where our Concierge Service comes in. We build the whole thing for you. You approve. It runs.
LEVEL 1: QUICK START SETUP — $297 (one-time)
We set you up. You take the wheel.
What's included:
• Account configuration and branding (logo, colours, domain)
• Connect your Google, Facebook, and up to 3 additional review platforms
• Build your first feedback form (branded, smart routing)
• Create your first review request campaign (SMS or email)
• Set up one social proof widget for your website
• 30-minute walkthrough so you know how everything works
• Post-setup check-in to make sure reviews are flowing
Turnaround: 48-72 hours
Investment: $297 one-time (plus your Reviews™ subscription)
The maths: If your time is worth $150/hour and setup would take you 3-4 hours of learning and configuring, you're saving money by having us do it — and we'll do it better because we've done it hundreds of times.
Best for: Business owners who want a head start but are happy to manage day-to-day once it's running.
LEVEL 2: FULL PIPELINE BUILD — $797 (one-time)
We build everything. You just approve.
Everything in Level 1, plus:
• Full AI response configuration (custom tones, per-platform settings)
• Multi-platform widget deployment across your website
• QR code generation for physical locations
• Integration with your CRM, POS, or booking system (via Zapier/Make/API)
• Automated review request sequences with follow-ups
• Reputation protection setup (private feedback routing)
• Sentiment analysis dashboard configuration
• Ongoing optimisation check-in at 14 and 30 days
Turnaround: 5-7 business days
Investment: $797 one-time (plus your Reviews™ subscription)
The maths: A fully configured reputation pipeline that runs 24/7, generates reviews on autopilot, responds to every customer, and feeds social proof to your website — built in a week. If it brings you even one extra customer in the first month, it's paid for itself. Every customer after that is pure profit.
Best for: Business owners who want the full system built, tested, and running — without touching the dashboard themselves. Multi-location operators. Franchise managers. Anyone who values their time at more than $200/hour.
Who Chooses Concierge
• Business owners doing $500K+ in revenue who'd rather pay for speed than spend time learning
• Multi-location operators who need consistency across 5, 10, or 50 locations
• Agencies launching reputation management as a new service line and want a blueprint
• Anyone who's tried to set up software before and thought "I'll just pay someone to do this"
How It Works
Day 1: We collect your details — branding, platforms, preferences, goals.
Day 2-3 (Level 1) / Day 2-5 (Level 2): We build your pipeline.
Day 3-5 (Level 1) / Day 5-7 (Level 2): We walk you through everything and go live.
Day 14 + Day 30 (Level 2): We check in, optimise, and make sure your reviews are flowing.